SUPPORT

We are always available via email and chat to help you troubleshoot. If you need technical assistance please find our guides and contact info below:

Vision Media Support
Screener Passport Everything Everywhere Image
awards related assistance

Live Chat Support is available on
www.screenerpassport.com

Monday - Friday 9 AM to 6 PM PST

Email us anytime at support@screenerpassport.com

Help Guide available at www.screenerpassport.com/help

for studio sites

Live Chat Support is available on your dedicated streaming portal

Monday - Friday 9 AM to 6 PM PST

Email us anytime at streamingsupport@visionmedia.com

Live Chat & Help Guide available at vmxstream.zendesk.com

NBC Universal Screeners Site